Knn77 Privacy Policy – Malaysia Personal Data Protection

Knn77 ("we", "platform") is the data controller responsible for processing the personal data of members using the knn77.bet online Sports Betting and casino platform. This Privacy Policy outlines our commitment to protecting your privacy in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.

We understand that trust is the foundation of the relationship between knn77 and our members. When you register a knn77 account, make a deposit via Touch 'n Go, GrabPay, or DuitNow, or simply browse our platform — you are entrusting us with your personal information. We take that trust seriously.

This Privacy Policy applies to all users of the knn77 platform, including website visitors, registered members, and former members. Please read this document carefully. If you have any questions after reading, our team is available to assist via live chat or email at support@knn77.bet.

Knn77 only collects personal data that is necessary to provide a safe, responsible, and quality service to our members. The categories of data we collect are as follows:

Knn77 does not collect sensitive data such as health information, religious beliefs, political opinions, or biometric data unless specifically required for legitimate identity verification purposes.

Knn77 processes your personal data only for legitimate, necessary and relevant purposes. The primary purposes are as follows:

• Account Management: Creating, verifying and securely managing your knn77 member account.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks and FPX, as well as withdrawals to designated accounts.
• Legal Compliance: To fulfil KYC (Know Your Customer), AML (Anti-Money Laundering), and other applicable legal requirements in Malaysia.
• Platform Security: Detecting and preventing fraud, unauthorised use, and suspicious activity.
• Responsible Gaming: Monitoring usage patterns to identify members who may need responsible gaming support.
• Customer Support: Providing assistance and resolving member issues or complaints.
• Service Communications: Sending important notifications relating to your account, transactions, and policy changes.
• Product Improvement: Analysing aggregated usage data (with no individual identification) to improve the platform and user experience.

Knn77 does not use your personal data to make automated decisions that materially affect your rights without appropriate human review.

In accordance with Malaysia's PDPA 2010, knn77 processes your personal data on the following bases:

• Consent: By registering a knn77 account, you consent to our processing of your personal data as described in this Privacy Policy. You may withdraw this consent at any time, though doing so may affect our ability to provide services to you.
• Contractual Requirement: Processing is necessary to perform the service contract between you and knn77 — for example, processing your MYR deposits and withdrawals.
• Legal Obligation: Processing is necessary to comply with Malaysian legal obligations, including AML, KYC, and reporting to the relevant authorities.
• Legitimate Interest: Processing is necessary for knn77's legitimate interests, such as platform security, fraud prevention, and service improvement — provided these interests do not override your privacy rights.

Knn77 does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your data may only be shared in the following limited and specific circumstances:

• Payment Providers: Information required to process transactions is shared with licensed Malaysian payment providers such as Touch 'n Go Sdn Bhd, Grab Malaysia and FPX banking institutions. Such sharing is subject to strict confidentiality agreements.
• Game Software Provider: Minimum technical data required to deliver casino games and Sports Betting is shared with licensed software providers. They do not receive members' names or financial information.
• IT Service Providers: Companies supporting knn77's technical operations (hosting, cybersecurity) may access data within the scope of their duties, subject to strict data processing agreements.
• Legal Authorities: knn77 will disclose personal data when required by Malaysian law, court order, or a legitimate regulatory authority.
• Business Transfers: In the event of a merger or acquisition, member data may be transferred to the new entity subject to equivalent privacy protections.

Knn77 implements comprehensive technical and organisational security measures to protect members' personal data against unauthorised access, loss, destruction or accidental disclosure:

• Data Encryption: All personal data is stored in encrypted format using AES-256 standards. Data in transit is protected with SSL/TLS 1.3.
• Access Controls: The principle of least privilege applies — each knn77 staff member can only access the data required for their specific role. Access rights are reviewed and updated on a regular basis.
• 24/7 Monitoring: Our systems are continuously monitored to detect anomalies, intrusion attempts, and suspicious activity.
• Regular Security Audits: knn77 conducts regular security assessments and penetration testing by independent third-party experts.
• Staff Training: All knn77 staff who handle personal data receive comprehensive data protection training and are required to sign confidentiality agreements.
• Data Backup: Data is backed up regularly and stored in a secure location to ensure recovery in the event of a technical incident.

While knn77 takes all reasonable precautions, no security system is 100% impenetrable. We encourage members to take their own security measures, such as using strong passwords and keeping login credentials confidential.

Knn77 retains members' personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by Malaysian law:

• Active Account Data: Retained for the duration of your active knn77 membership.
• Financial Transaction Data: Retained for a minimum of 7 years following a transaction, in line with Malaysia's AML and tax legislation requirements.
• KYC & Identity Verification Data: Retained for 5 years following account closure, in line with legal compliance requirements.
• Support Communication Records: Retained for 3 years for dispute resolution and service improvement purposes.
• Technical & Log Data: Retained for 12 months for security purposes and technical troubleshooting.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with knn77's internal procedures, which comply with the PDPA.

As a knn77 member and data subject under Malaysia's PDPA 2010, you have the following rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
• Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request a correction. Most basic information can be updated directly through your knn77 account settings.
• Right to Erasure: You may request the deletion of your personal data in certain circumstances. Please note that we may be required to retain some data for legal or contractual purposes.
• Right to Restrict Processing: In certain circumstances, you may request that we limit the way we use your data.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of these rights, please contact knn77 at privacy@knn77.bet or via live chat. We will process your request within the timeframe stipulated by the PDPA and keep you informed of the outcome.

Knn77 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how members use our services.

• Essential Cookies (Required): Required for core platform functions such as login, betting sessions and transaction security. Cannot be disabled without affecting platform functionality.
• Functional Cookies: Saving your preferences such as language, odds format, and display settings to improve usability.
• Analytics Cookies: Helps us understand how members use the platform for product improvement purposes. Data is collected in aggregate form and is not individually identifiable.
• Security Cookies: Used to detect and prevent fraud, suspicious logins and other security threats.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your ability to use the knn77 platform to its full extent. knn77 does not use third-party cookies for behavioural advertising or cross-site tracking.

Knn77 services are exclusively available to individuals aged 18 years and above. knn77 does not knowingly collect or process personal data of minors or underage individuals.

If we discover that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. If you are aware that a minor has registered on knn77, please notify us at support@knn77.bet immediately.

Knn77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or the services we offer.

When significant changes are made, we will notify members via an in-platform notification on knn77 or to your registered email address at least 14 days before changes take effect, unless such changes are immediately required for security or legal reasons.

The latest version of this Privacy Policy is always available on this page with a clear update date. Your continued use of the knn77 platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns or complaints regarding this Privacy Policy or how knn77 handles your personal data, we encourage you to contact us first so that we may resolve the matter directly:

• Privacy Email: privacy@knn77.bet
• General Support Email: support@knn77.bet
• Live Chat: Available 24/7 directly within the knn77 platform
• Frequently Asked Questions: Visit the FAQ us

We are committed to addressing all privacy enquiries and complaints seriously and within a reasonable timeframe — typically within 14 working days for complex issues. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant authority.

This Privacy Policy is a legally binding document. This Bahasa Malaysia version is provided for the convenience of Malaysian members. Effective date: 1 January 2026.